Terms & Conditions

Please note we currently only ship to the UK, including the Channel Islands.

Items will be sent free of charge, insured and well packaged, 3 days upon clearance of payment.

We send trackable and signed for services only.

We send to the address that payment card is registered to. Please contact us if you would like us to ship to an alternative address.

All items are presented in a complimentary black jewellery box. Unfortunately items are not sold in the box pictured unless stated in the description.

1. If you are not pleased with your internet purchase, please contact us by email within 3 days of receipt of your item and return it to us. We will then refund the purchase price.
2. We will acknowledge your return request within 3 days.
3. You will ship the item back to our returns address (given with our acknowledgement email) within 3 days of the acknowledgement:
   - The item must be returned via Royal Mail Special delivery (or Fedex or DHL on certain orders) in its original packaging and must be insured for its purchase price. It must be received in the same condition as when it was shipped to you.
   - We recommend you use delivery tracking and get a delivery receipt.
   - The buyer pays for return shipping and insurance.
4. After we verify the returned item as originally sent, we will issue a full refund within 3 days.
   

Damaged items are handled separately as described immediately below.

Damaged Item Procedure

• Please do not return items damaged in shipment, as doing so will void the shipping insurance.
• Damage claims can only be made on items shipped with insurance.
• To begin the process, please contact us and alert the carrier of the damage.
• Claims should be made to the original shipping agent. Guidelines for insurance claims vary by carrier so please check with them for specific instructions.
• Be sure to retain all original packaging as well as all the pieces of damaged item, as the shipping agent will request to examine them.
  

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.